Privacy Policy

PRIVACY POLICY

1) INFORMATION ABOUT THE COLLECTION OF PERSONAL DATA AND CONTACT DETAILS OF THE RESPONSIBLE PARTY

1.1 We are pleased that you are visiting our website and thank you for your interest. Below we inform you about how we handle your personal data when you use our website. Personal data includes all data with which you can be personally identified.

1.2 The responsible party for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is [Shop Name]. The responsible party for processing personal data is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data.

1.3 For security reasons and to protect the transmission of personal data and other confidential content (e.g., orders or inquiries to the responsible party), this website uses SSL or TLS encryption. You can recognize an encrypted connection by the string "https://" and the lock symbol in your browser's address bar.

2) DATA COLLECTION WHEN VISITING OUR WEBSITE

When you visit our website for informational purposes only, i.e., if you do not register or otherwise provide us with information, we only collect the data that your browser sends to our server (so-called "server log files"). When you visit our website, we collect the following data that is technically necessary for us to display the website:

  • Our visited website
  • Date and time of access
  • Amount of data sent in bytes
  • Source/reference from which you accessed the page
  • Browser used
  • Operating system used
  • IP address used (if applicable, in anonymized form)

3) COOKIES

To make visiting our website attractive and to enable the use of certain functions, we use cookies on various pages. These are small text files that are stored on your end device. Some of the cookies we use are deleted after the end of the browser session, i.e., after you close your browser (so-called session cookies). Other cookies remain on your end device and enable us or our partner companies (third-party cookies) to recognize your browser on your next visit (persistent cookies). If cookies are set, they collect and process certain user information to an individual extent, such as browser and location data as well as IP address values. Persistent cookies are automatically deleted after a specified period, which may vary depending on the cookie.

4) CONTACT

As part of contacting us (e.g., via contact form or email), personal data is collected. The data collected via a contact form can be seen from the respective contact form. This data is used exclusively for the purpose of responding to your inquiry or for contacting you and the associated technical administration. The legal basis for processing the data is our legitimate interest in responding to your inquiry pursuant to Art. 6 para. 1 lit. f GDPR. If your contact is aimed at concluding a contract, an additional legal basis for the processing is Art. 6 para. 1 lit. b GDPR. Your data will be deleted after final processing of your inquiry if it can be inferred from the circumstances that the matter concerned has been finally clarified and provided that there are no legal obligations to retain data.

5) DATA PROCESSING WHEN OPENING A CUSTOMER ACCOUNT AND FOR CONTRACT PROCESSING

In accordance with Art. 6 para. 1 lit. b GDPR, personal data will continue to be collected and processed if you provide it to us for the execution of a contract or when opening a customer account. The data collected can be seen from the respective input forms. Deletion of your customer account is possible at any time and can be done by sending a message to the address of the responsible party mentioned above. We store and use the data provided by you for contract processing. After complete processing of the contract or deletion of your customer account, your data will be blocked with regard to tax and commercial retention periods and deleted after these periods, unless you have expressly consented to further use of your data or a legally permitted further use of data has been reserved by us, about which we will inform you accordingly below.

6) USE OF YOUR DATA FOR DIRECT MARKETING

6.1 Registration for our email newsletter

When you subscribe to our email newsletter, we will regularly send you information about our offers. The only mandatory information for sending the newsletter is your email address. The provision of further possible data is voluntary and is used to address you personally. For sending the newsletter, we use the double opt-in procedure. This means that we will only send you an email newsletter if you have expressly confirmed that you consent to receive newsletters. We will then send you a confirmation email asking you to confirm that you wish to receive future newsletters by clicking on a corresponding link.

6.2 Sending the email newsletter to existing customers

If you have provided us with your email address when purchasing goods or services, we reserve the right to regularly send you offers for similar goods or services, such as those already purchased, from our range by email. We do not need a separate consent from you for this data processing. The data processing is carried out solely based on our legitimate interest in personalized direct advertising pursuant to Art. 6 para. 1 lit. f GDPR. If you initially objected to the use of your email address for this purpose, no email will be sent by us. You are entitled to object to the use of your email address for the aforementioned advertising purpose at any time with effect for the future by notifying the responsible party at the beginning. For this purpose, you only have to pay transmission costs according to the basic tariffs. Upon receipt of your objection, the use of your email address for advertising purposes will be immediately stopped.

7) DATA PROCESSING FOR ORDER PROCESSING

7.1 The personal data collected by us will be passed on to the transport company commissioned with the delivery as part of contract processing, insofar as this is necessary for the delivery of the goods. We pass on your payment data to the commissioned credit institution as part of the payment processing, if this is necessary for the payment processing. If payment service providers are used, we will explicitly inform you about this below. The legal basis for the transfer of data is Art. 6 para. 1 lit. b GDPR.

7.2 Use of payment service providers (payment service providers)

  • PayPal
  • SOFORT

8) CONTACT FOR EVALUATION REMINDER

We use your email address to remind you once to submit a review of your order for the rating system we use, provided that you have given us your express consent in accordance with Art. 6 para. 1 lit. a GDPR during or after your order. You can revoke your consent at any time by sending a message to the data controller responsible for data processing.

9) USE OF SOCIAL MEDIA: SOCIAL PLUGINS

9.1 Facebook Plugins with Shariff Solution

Additional customs clearance costs and/or import duties are not included in the price and are the responsibility of the customer.

On our website, so-called social plugins ("plugins") of the social network Facebook, which is operated by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA ("Facebook"), are used.

To increase the protection of your data when visiting our website, these buttons are not fully integrated as plugins but only as HTML links in the page. This type of integration ensures that when you visit a page of our website that contains such buttons, no connection is made to the servers of Facebook. When you click on the button, a new browser window opens and calls up the Facebook page where you can interact with the plugins there.

Facebook Inc. in the USA is certified under the US-European data protection agreement "Privacy Shield," which ensures compliance with the level of data protection applicable in the EU.

Purpose and Scope of Data Collection, Further Processing, and Use of Data by Facebook:

For information regarding the purpose and scope of data collection, as well as the further processing and use of data by Facebook, along with your rights and options to protect your privacy, please refer to Facebook's Privacy Policy: Facebook Privacy Policy

9.2 Google+ Plugins as Shariff Solution

On our website, we use so-called social plugins ("plugins") of the social network Google+, operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google").

To enhance the protection of your data when visiting our website, these buttons are not fully integrated as plugins but are only embedded as HTML links in the page. This type of integration ensures that when you visit a page on our website containing such buttons, no connection is made to the servers of Google+ until you click on the button. Clicking on the button will open a new browser window and load the Google+ page, where you can interact with the plugins there.

Google LLC, based in the USA, is certified under the US-European Privacy Shield agreement, ensuring compliance with the level of data protection applicable in the EU.

For information regarding the purpose and scope of data collection, as well as the further processing and use of data by Google, along with your rights and options to protect your privacy, please refer to Google's Privacy Policy: Google Privacy Policy

9.3 Instagram Plugin as Shariff Solution

On our website, we use social plugins ("plugins") of the online service Instagram, operated by Instagram LLC, 1601 Willow Rd, Menlo Park, CA 94025, USA ("Instagram").

To enhance the protection of your data when visiting our website, these buttons are not fully integrated as plugins but are only embedded as HTML links in the page. This type of integration ensures that when you visit a page on our website containing such buttons, no connection is made to the servers of Instagram until you click on the button. Clicking on the button will open a new browser window and load the Instagram page, where you can interact with the plugins there.

Instagram LLC, based in the USA, is certified under the US-European Privacy Shield agreement, ensuring compliance with the level of data protection applicable in the EU.

For information regarding the purpose and scope of data collection, as well as the further processing and use of data by Instagram, along with your rights and options to protect your privacy, please refer to Instagram's Privacy Policy: Instagram Privacy Policy

10) ONLINE MARKETING

10.1 DoubleClick by Google

This website uses the online marketing tool DoubleClick by Google, operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("DoubleClick").

DoubleClick uses cookies to display ads relevant to users, improve campaign performance reports, or prevent users from seeing the same ads multiple times. Through a cookie ID, Google collects information about which ads are displayed in which browser and can prevent them from being displayed multiple times. The processing is based on our legitimate interest in optimally marketing our website in accordance with Art. 6 para. 1 lit. f GDPR.

Furthermore, DoubleClick can capture conversions using cookie IDs that relate to ad requests. This occurs, for example, when a user sees a DoubleClick ad and later accesses the advertiser's website with the same browser and makes a purchase. According to Google, DoubleClick cookies do not contain personal information.

Due to the marketing tools used, your browser automatically establishes a direct connection with Google's server. We have no influence on the extent and further use of the data collected by Google through the use of this tool and therefore inform you according to our knowledge: By integrating DoubleClick, Google receives information that you have accessed the corresponding part of our website or clicked on an ad from us. If you are registered with a Google service, Google can associate the visit with your account. Even if you are not registered with Google or have not logged in, there is a possibility that the provider will obtain and store your IP address.

If you wish to opt-out of this tracking process, you can disable cookies for conversion tracking by setting your browser to block cookies from the domain www.googleadservices.com, Google Ad Settings, although this setting will be deleted if you delete your cookies. Alternatively, you can obtain information about setting cookies and make settings from the Digital Advertising Alliance at www.aboutads.info. Finally, you can set your browser to notify you when cookies are set and individually decide whether to accept them or reject them. If cookies are not accepted, the functionality of our website may be restricted.

Google LLC, based in the USA, is certified under the US-European Privacy Shield agreement, ensuring compliance with the level of data protection applicable in the EU.

10.2 Use of Google AdWords Conversion Tracking

This website uses the online advertising program "Google AdWords" and within Google AdWords, the conversion tracking of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). We use Google AdWords to draw attention to our attractive offers on external websites with the help of advertising materials (so-called Google AdWords). We can determine how successful individual advertising measures are in relation to the data of the advertising campaigns. We aim to show you ads that are of interest to you, make our website more interesting for you, and achieve a fair calculation of advertising costs.

The conversion tracking cookie is set when a user clicks on an AdWords ad placed by Google. Cookies are small text files that are stored on your computer system. These cookies usually lose their validity after 30 days and are not used for personal identification. If the user visits certain pages of this website and the cookie has not yet expired, Google and we can recognize that the user clicked on the ad and was redirected to this page. Each Google AdWords customer receives a different cookie. Cookies cannot thus be tracked through the websites of AdWords customers. The information obtained using the conversion cookie is used to create conversion statistics for AdWords customers who have opted for conversion tracking. Customers learn the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information that personally identifies users. If you do not wish to participate in tracking, you can block this usage by disabling the Google Conversion Tracking cookie via your Internet browser settings. You will then not be included in the conversion tracking statistics. We use Google AdWords based on our legitimate interest in targeted advertising in accordance with Art. 6 para. 1 lit. f GDPR.

Google LLC, based in the USA, is certified under the US-European Privacy Shield agreement, ensuring compliance with the level of data protection applicable in the EU.

For further information about Google's privacy policy, please visit: Google Privacy Policy

You can permanently disable cookies for ad preferences by preventing them from being set by making the appropriate settings in your browser software or by downloading and installing the browser plug-in available at the following link: Google Ad Settings

Please note that certain features of this website may not be available or may be restricted if you have disabled the use of cookies.

11) Web Analytics Services

Google (Universal) Analytics

This website uses Google Analytics, a web analytics service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). Google Analytics uses so-called "cookies," which are text files stored on your computer that allow an analysis of your use of the website. The information generated by the cookie about your use of this website (including your IP address truncated by the last octet) is usually transmitted to a Google server in the USA and stored there.

This website uses Google Analytics exclusively with the extension "_anonymizeIp()", which ensures anonymization of the IP address by truncation and excludes direct personal reference. By means of the extension, your IP address is truncated by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before transmission. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. In these exceptional cases, this processing is carried out in accordance with Art. 6 Para. 1 lit. f GDPR based on our legitimate interest in the statistical analysis of user behavior for optimization and marketing purposes.

On our behalf, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide us with other services related to website usage and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other data from Google.

You can prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case, you may not be able to use all functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by downloading and installing the browser plug-in available at the following link: Google Analytics Opt-out Browser Add-on.

Alternatively to the browser plug-in or within browsers on mobile devices, please click on the following link to set an opt-out cookie that will prevent Google Analytics from collecting data on this website in the future (this opt-out cookie only works in this browser and only for this domain, if you delete your cookies in this browser, you must click this link again): Disable Google Analytics. Google LLC based in the USA is certified for the US-European data protection agreement "Privacy Shield," which ensures compliance with the data protection level applicable in the EU.

This website also uses Google Analytics for cross-device analysis of visitor traffic conducted through a user ID. When you access a page for the first time, the user is assigned a unique, permanent, and anonymized ID that is set across devices. This allows interaction data from different devices and sessions to be assigned to a single user. The user ID does not contain any personal data and does not transmit any such data to Google.

You can object to the collection and storage of data via the user ID at any time with effect for the future. To do this, you must deactivate Google Analytics on all systems you use, such as in another browser or on your mobile device. You can deactivate it using a browser plug-in from Google. Alternatively, you can click on the following link within browsers on mobile devices to set an opt-out cookie that will prevent Google Analytics from collecting data on this website in the future (this opt-out cookie only works in this browser and only for this domain, if you delete your cookies in this browser, you must click this link again): Disable Google Analytics. Further information on Universal Analytics can be found here: Universal Analytics Information.

12) Retargeting/Remarketing/Recommendation Advertising

Facebook Custom Audience via Pixel Method

This website uses the "Facebook Pixel" of Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA ("Facebook"). In the event of explicit consent, this allows the tracking of user behavior after they have seen or clicked on a Facebook ad. This procedure is used to evaluate the effectiveness of Facebook advertisements for statistical and market research purposes and can help optimize future advertising campaigns.

The data collected is anonymous to us and does not provide us with any conclusions about the identity of users. However, the data is stored and processed by Facebook, allowing a connection to the respective user profile and enabling Facebook to use the data for its own advertising purposes in accordance with Facebook's data usage policy (https://www.facebook.com/about/privacy/).

You can allow Facebook and its partners to display ads on and off Facebook. Furthermore, a cookie may be stored on your computer for these purposes. These processing operations are carried out exclusively with your explicit consent in accordance with Art. 6 Para. 1 lit. a GDPR.

Consent to the use of the Facebook Pixel may only be given by users who are older than 13 years. If you are younger, we ask you to obtain permission from your legal guardians.

Facebook Inc. based in the USA is certified for the US-European data protection agreement "Privacy Shield," which ensures compliance with the data protection level applicable in the EU.

To deactivate the use of cookies on your computer, you can set your internet browser so that cookies can no longer be stored on your computer in the future or cookies that have already been stored are deleted. However, deactivating all cookies can lead to some functions on our website no longer being able to be executed. You can also deactivate the use of cookies by third-party providers such as Facebook on the following website of the Digital Advertising Alliance: AboutAds.

Google AdWords Remarketing

Our website uses the features of Google AdWords Remarketing, which allows us to advertise this website in Google search results and on third-party websites. The provider is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). For this purpose, Google sets a cookie in the browser of your device, which automatically enables interest-based advertising based on the pages you visit and the pseudonymous cookie ID.

Processing is based on our legitimate interest in optimal marketing of our website in accordance with Art. 6 Para. 1 lit. f GDPR. Further data processing will only take place if you have given Google your consent to link your internet and app browsing history to your Google account and to use information from your Google account to personalize ads that you view on the web. If you are logged into Google during your visit to our website in this case, Google will use your data together with Google Analytics data to create and define target audience lists for cross-device remarketing. For this purpose, your personal data will be temporarily linked by Google with Google Analytics data to form target groups.

You can permanently deactivate the setting of cookies for ad preferences by downloading and installing the browser plug-in available at the following link: Google Ad Settings. Alternatively, you can obtain information about setting cookies and make settings on this through the Digital Advertising Alliance website at www.aboutads.info. Finally, you can set your browser to inform you about the setting of cookies and individually decide on their acceptance or exclude the acceptance of cookies for certain cases or generally exclude the acceptance of cookies. If cookies are not accepted, the functionality of our website may be limited.

Google LLC based in the USA is certified for the US-European data protection agreement "Privacy Shield," which ensures compliance with the data protection level applicable in the EU. Further information and the privacy policy regarding advertising and Google can be viewed here: Google Policies.

13) Rights of the Data Subject

13.1 The applicable data protection law grants you comprehensive rights vis-à-vis the controller regarding the processing of your personal data (data subject rights), about which we inform you below:

  • Right to information pursuant to Art. 15 GDPR: You have the right to obtain confirmation as to whether or not personal data concerning you is being processed, and, where that is the case, access to the personal data and specific information outlined in Art. 15 GDPR.

  • Right to rectification pursuant to Art. 16 GDPR: You have the right to obtain the rectification of inaccurate personal data concerning you and to have incomplete personal data completed.

  • Right to erasure pursuant to Art. 17 GDPR: You have the right to obtain the erasure of personal data concerning you under the conditions outlined in Art. 17 GDPR.

  • Right to restriction of processing pursuant to Art. 18 GDPR: You have the right to obtain the restriction of processing under the conditions outlined in Art. 18 GDPR.

  • Right to data portability pursuant to Art. 20 GDPR: You have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used, and machine-readable format, and have the right to transmit those data to another controller without hindrance from us.

  • Right to withdraw consent pursuant to Art. 7 para. 3 GDPR: You have the right to withdraw your consent to the processing of your personal data at any time with effect for the future.

  • Right to lodge a complaint pursuant to Art. 77 GDPR: You have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work, or place of the alleged infringement, if you consider that the processing of personal data relating to you infringes the GDPR.

13.2 Right to Object

If we process your personal data based on our legitimate interest, you have the right to object to this processing at any time for reasons arising from your particular situation. If you exercise your right to object, we will stop processing the data concerned. However, we reserve the right to continue processing if we can demonstrate compelling legitimate grounds for the processing which override your interests, rights, and freedoms, or if the processing serves the establishment, exercise, or defense of legal claims.

If your personal data is processed by us for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for such marketing. You may exercise your right to object as described above.

By exercising your right to object, we will stop processing the personal data concerned for direct marketing purposes.

14) Duration of Personal Data Storage

The duration of the storage of personal data is determined by the respective statutory retention period (e.g., commercial and tax retention periods). After the expiry of the period, the corresponding data is routinely deleted, provided it is no longer necessary for the fulfilment of the contract or the initiation of a contract, and/or there is no longer any legitimate interest on our part in continuing to store it.